Customer segmentation, profiling, and connection for
marketers

Pæple, from Tiny CX, is a segmentation and voice of customer service that enables brands to identify their key growth markets and then understand them intimately:

We use multiple data sources to help brands identify high-value and high-growth segments.

Our qualitative market research then brings voice of customer into your organisation to provide actionable insights that inform your USP,  product & marketing strategy, and competitive differentiation.

Finally, we can partner with your product team to build real-time segmentation models, thus enabling you staff and systems to deliver customised and value-driven experiences every time.

710 Collins St
Melbourne, VIC, Australia 3000

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TRUSTED BY 250,000 HAPPY CUSTOMERS WORLDWIDE

The lovechild of big data and qualitative research

Pæple provides organisations with a roadmap to growth by identifying and analysing the segments that you need to serve in order to thrive.

Know thy customers

Pæple provides you with the foundations required to deliver an amazing customer, user, and stakeholder experience.

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ABOUT US

Pæple is wholly owned by Tiny CX Pty Ltd, a Customer Experience firm established in 2016.

1. Identify segments from cross-sectional data

Pæple uses multiple sets of public and private data to identify the segments that are relevant to your brand now and into the future.

Profile your customers at their deepest level in order to understand what elements of your offering are most relevant & valuable to them.

2. Understand your segments, intimately

3. Real-time personalisation

Connect your POS, eCommerce, CMS, CRM, and/or ERP to real-time segmentation for two-way analysis & personalisation capabilities.

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Know thy customer.
Grow thy market share.

"The aim of marketing is to know the customer so well, the product or service fits them and sells itself." - Peter Drucker

Grow, segment by segment

Q: How do you eat an elephant? A: One bite at a time. Pæple gives you an actionable roadmap to growing market share.

Increase customer value

Pæple is incredibly useful for driving customer retention and referral, as well as increasing customer lifetime value (CLV).

The Pricing Plan

The most powerful analytics to understand how people use your app or website. Choose from any of our pricing plans that work to fit you as you grow.

PREMIUM

$159/mo

Everything in Esential +
Limited
 core reports
12 month data history
10 members / projects
Unlimited
 saved reports
Predictive analytics

CHOOSE PLAN

ENTERPRISE

$359/mo

Everything in Esential +
Limited
 core reports
12 month data history
10 members / projects
Unlimited
 saved reports
Predictive analytics

CHOOSE PLAN

ESSENTIAL

Unlimited projects
Limited 
core reports
60 day 
data history
3
members / projects
A/B Testing

CHOOSE PLAN

$79/mo

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Request a free demonstration of how Pæple can transform your organisation through VOC.

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